Terms of service
Terms of service
Last updated: 12th January, 2026
1. Introduction
Welcome to Jaipurist (“Website”). These Terms and Conditions (“Terms”) govern your access to and use of the Website and the purchase of products offered on it. By accessing or using the Website, you agree to be bound by these Terms.
2. Company information
The Website is owned and operated by SGARG Ventures Pvt. Ltd. (“Company”, “we”, “us”, “our”), a company incorporated under the laws of India.
3. Eligibility
By using this Website, you represent that:
You are at least 18 years of age, or using the Website under the supervision of a parent or legal guardian.
You have the capacity to enter into a legally binding contract under applicable law.
4. Use of the website
You agree to use the Website only for lawful purposes and in accordance with these Terms.
You shall not engage in any activity that may damage, disable, overburden, or impair the Website or interfere with any other party’s use.
You agree not to attempt to gain unauthorized access to any portion or feature of the Website, or any systems or networks connected to it.
5. Products and descriptions
We sell handcrafted products and other items as displayed on the Website.
All product images, descriptions, and specifications are for general information and may involve minor variations in color, size, or finish because of the handcrafted nature of the products.
We reserve the right to discontinue or modify any product at any time without prior notice.
6. Pricing, orders, and payment
All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
Placing an order on the Website constitutes an offer to purchase the selected products. We may accept or reject any order at our discretion, including in case of errors in pricing, stock unavailability, or suspected fraud.
Payment must be made through the available payment methods displayed at checkout. You agree to provide accurate and complete payment information and authorize us or our payment providers to charge the total order amount.
7. Shipping, delivery, and risk
Shipping options, charges, and estimated delivery timelines will be displayed at checkout. Timelines are estimates and not guarantees.
Risk of loss and title for products pass to you upon dispatch/delivery as per the shipping terms provided by our logistics partners.
We are not liable for delays due to circumstances beyond our reasonable control (for example, courier delays, strikes, natural disasters, or government restrictions).
8. Returns, replacements, and refunds
Our returns, replacement, and refund practices are governed by our separate Return/Refund/Exchange Policy, which forms part of these Terms.
You are requested to review the applicable policy on the Website before placing an order.
Where eligible, refunds will be processed to the original payment method within a reasonable period, subject to bank/payment-gateway timelines.
9. Intellectual property
All content on the Website, including text, graphics, logos, images, product designs, icons, and software, is the exclusive property of SGARG Ventures Pvt. Ltd. or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content from the Website without our prior written consent.
10. User accounts and information
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
You agree to provide accurate, current, and complete information and to promptly update it as needed.
We reserve the right to suspend or terminate your account if information provided is inaccurate, misleading, or violates these Terms.
11. Third‑party services and links
The Website may use third‑party service providers (including Shopify, payment gateways, and logistics services). Your use of such third‑party services may be subject to their own terms and policies.
The Website may also contain links to third‑party websites. We do not endorse, control, or assume responsibility for any third‑party content, products, or services.
12. Limitation of liability
To the maximum extent permitted by law:
SGARG Ventures Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or purchase of products, including loss of profits, data, or goodwill.
Our total aggregate liability for any claim arising out of or relating to the Website or products shall not exceed the total amount paid by you for the specific order giving rise to such claim.
13. Indemnity
You agree to indemnify, defend, and hold harmless SGARG Ventures Pvt. Ltd. and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:
Your use or misuse of the Website or products.
Your breach of these Terms or any applicable law.
Your violation of any third‑party right, including intellectual property or privacy.
14. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, share, and protect your personal information.
By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.
15. Prohibited activities
Without limiting anything else in these Terms, you agree not to:
Use the Website for any fraudulent or unlawful purpose.
Upload or transmit any viruses, malware, or harmful code.
Use automated systems (bots, scrapers) to access or extract data from the Website without our prior written consent.
16. Changes to terms
We may modify or update these Terms at any time, at our sole discretion.
The revised Terms will be effective once posted on the Website with an updated “Last updated” date. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.
17. Governing law and jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Subject to the arbitration clause (if included), the courts at [City, e.g., Gautam Buddha Nagar / New Delhi / Jaipur] shall have exclusive jurisdiction over any disputes arising from or in relation to these Terms or the use of the Website.
18. Contact us
For any questions, complaints, or requests relating to these Terms or the Website, you may contact:
SGARG Ventures Pvt. Ltd.